COVID-19 Protocols at CompassPT

The Compass Physical Therapy Team is honored
to continue providing quality care during this time.

Please take a moment to review our current COVID-19 guidelines updated 11/17/20
(created May 11, 2020, revisited & confirmed 9/24/2020)

For the health and safety of staff and patients, we continue to practice CDC guidelines including the use of masks, temperature monitoring, disinfecting protocols and social distancing. In-Office and Telehealth visits via phone and video conferencing are available Mon-Thurs 9-5 and Fri mornings. If you need an appointment outside of this schedule, we will look for other options. Please contact us at 541-728-0974 with any questions or concerns. Our phone lines are open 24 hours for you to leave a message.

 In-Office Visits: Please read before attending your session

To ensure the safety of all patients and staff, we are implementing the following protocols for all in-office visits:

Please review the following pre-appointment screening questions prior to each scheduled visit.

  • Do you currently have any of the following acute symptoms? Fever of 100.4 or greater, chills, fatigue, difficulty breathing, cough, muscle aches/pain, headache, sore throat, nasal congestion or runny nose, nausea/vomiting, diarrhea or new loss of taste or smell

  • Have you been in recent close contact with someone suspected to have, or was diagnosed with, COVID-19?

  • Have you recently traveled to a high risk area?

  • Are you not feeling well for any other reason?

If you answer “Yes” to any of these questions, please call our office to cancel your appointment or convert it to a Telehealth visit. If you answer “No” to all questions, please attend your appointment as scheduled and follow these protocols:

1. Please arrive as close to your appointment time as possible and remain in your car. If you are a new patient, please arrive 5-10 minutes early to complete your paperwork process. If staff does not acknowledge you, please call 541-728-0974 and notify us of your arrival.

2.   We will call or text you when your therapist is ready.

3.   A staff member will meet you at the door and take your temperature.

4.    Please wear a mask during this process and while in the office. We can provide one if you need.

5.    Please sanitize your hands with hand-sanitizer or wash your hands with warm soap and water in our restrooms upon entering the building.

Special Note: Please keep us notified of any changes in your health throughout your course of care or if you or someone in your household is a member of a high risk population:

  • People 65 years and older

  • People who live in a nursing home or long-term care facility

  • People of all ages with underlying medical conditions, particularly if not well controlled, including:

    • chronic lung disease or moderate to severe asthma

    • serious heart conditions

    • hypertension

    • immunocompromised—Many conditions can cause a person to be immunocompromised, including cancer treatment, smoking, bone marrow or organ transplantation, immune deficiencies, poorly controlled HIV or AIDS, and prolonged use of corticosteroids and other immune weakening medications

    • severe obesity (body mass index [BMI] of 40 or higher)

    • diabetes

    • chronic kidney disease undergoing dialysis

    • liver disease

Please contact us with your questions. We remain committed to helping guide you to a healthy life.
The Compass PT Team